Came out and gave me a quote. Then rang offering a cheaper quote. However no quote in writing arrived even after asking for one. Plus trader only gave me a card with just a email and a mobile number on this which makes me suspicious.
A single story extension has a gutter with no angle, and the water does not run. A quote needed to adjust existing guttering and possibly add additional down pipes to enable a good flow to drain.
Turned up on time, very pleasant manner, identified the requirements quickly and proceeded with the job. Cleaned up afterwards, and made sure the the site was tidy before leaving. Definitely a company I would deal with again.