Help

How to post your job

Posting a job on Rated People is free. You complete a short form telling us the type of work, a description and an approximate, but realistic, budget for the job. The budget is required so that we can charge the tradesman the right price when they request to contact you and quote. Receiving up to 3 quotes ensures that you are able to select a tradesman based on price and quality.

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How do I update a job?

  1. Login
  2. Find the page in My Account
  3. Update your job with more information
  4. Submit the changes

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Getting your 3 quotes

After your job has been posted we’ll do a quick check on your phone number and e-mail address to ensure the jobs we’re passing on to tradesmen are of good quality. We’ll then notify all of our tradesmen who have the right skills and location to be able to quote. Up to 3 tradesmen will then request to contact you and we’ll provide your contact details. You’ll receive a phone call or message (via Rated People) from the tradesmen so that they can proceed with the quote.

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Choosing a tradesman

Once you have received 3 quotes you can choose which tradesman to proceed with. Every Rated People tradesman has a website showing their business description, qualifications, accreditations and any previous ratings from past customers. We advise using all of this information together with the quote to make a decision on who to proceed with. This way you get good quality at a fair price.

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Giving feedback and ratings

After the work has been completed we ask you to give feedback on the quality, value and reliability of the tradesman. This feedback is invaluable for future customers to choose the right tradesman and is really important to help good tradesmen grow their businesses.

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What should I do if I don’t want 3 quotes?

If you’ve decided to proceed with the work before being contacted by 3 tradesmen we ask you to update the job so we don’t pass it on to any more tradesmen.

  1. Login
  2. Open up the job in your account
  3. Click on “no more quotes”

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What should I do if no tradesmen contact me?

The job that you posted may not have had enough detail in the description, or the budget was unrealistic. Repost the job with more information in the description, and try a slightly higher budget. With multiple quotes you can be confident of finding a fair price, so you do not need to be cautious about putting in a high budget.

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Why have I been asked to update a job?

Jobs with an unrealistic budget or very short descriptions may not get a response from tradesmen. If no tradesmen have responded in 3 days we ask you to update the job.

  1. Login
  2. Find the ‘jobs’ page in ‘My account’
  3. Update your job with more information
  4. Submit the changes

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How can I get or stop text alerts?

If you give us your mobile number when you submit your job, we'll automatically send you text alerts when we find tradesmen for you.

To change your text alert setting

  1. Login
  2. Go to ‘my account’
  3. Change the 'please send text messages' box

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Glossary

Need help with trade terms? We've put together a glossary to help.

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