How it Works
Every month, over 40,000 jobs are posted by homeowners looking for quality, local tradesmen. These jobs are sent out to only relevant tradesmen that can do the work, and cover the area. Up to 3 tradesmen can buy the lead to obtain the homeowner's contact details. Tradesmen then contact the customer and arrange a time quote on the work. The homeowner will select the right tradesman for the job and rate them after the work is complete to share their experience with others.
These ratings act like word-of-mouth online, helping grow a tradesman's reputation.
It only takes a few minutes to join. Simply tell us:
- what type of job leads you want to receive
- the area you would like to travel for work
How to get the most from Rated People once you have joined:
Get the right leads
Adjust your skills and map setting to receive the right quality and quantity of leads
Update your Rated People website
This is the first thing a customer see. Add photos of work, list qualifications and write a business description.
Buy leads and quote to win work
We only sell a lead to 3 tradesmen. Buy leads via SMS, email or online (leads start from £2 + VAT). Contact customers immediately to arrange a time to quote on the work.
Remember our quality promise
Every lead you purchase should enable you to quote on that job, if not we will credit your account.
Get rate, win more work.
Recommendations are the best way to win more work, so get rated. Homeowners rate you on quality, reliability and value for money.
Always be professional
Our mission is to connect homeowners with quality, local tradesmen. We achieve this by providing a service to homeowners that presents them with up to three available tradesmen and lets them choose the tradesman that's right for them. A key part of the selection criteria is the ratings system, which lets homeowners choose between tradesmen based on the reviews of previous customers. In addition to these ratings the homeowner will also take into account how well a tradesman presents themselves, and their quote for the proposed work.
We know from the one million homeowners who have used our service to date that they expect high quality work, a tradesman that does what he says he will do, reliably, and to be charged a fair market rate for the work performed. It is also true that they only want to engage with tradesmen who act responsibly, behave politely and are generally nice to work with. We simply call this being "professional."
Upon joining our service, we therefore ask that all of our tradesmen please adhere to a few basic principles when working with our homeowner community:
- Be polite and courteous in your dealings with homeowners, remember, their ratings of you will be used by other homeowners in the future
- Communicate clearly and completely with homeowners, so that both parties know what is going to be done and when, along with the timing of payments
- Perform work to a high standard and make sure you adhere to the relevant industry standards
- Deliver on what you agreed to deliver
- Create a satisfied homeowner (this guarantees future work as you know!)
Tradesman accounts, their ratings and performance may be monitored for the purpose of ensuring that we retain only the highest calibre of tradesman for our service. We reserve the right to remove tradesman from our service who do not adhere to the high standards that we expect.