NAEA launches estate agents' licence
Edited by Bob Witham
A new licensing scheme has been launched by the National Association of Estate Agents (NAEA) to help ensure consumers get consistently high standards from the industry.
Unveiling the initiative at the House of Commons, NAEA chief executive Peter Bolton King said that while people would not use an unlicensed taxi, thousands currently use individuals "who are not qualified or experienced" when buying a house.
Under the organisation's scheme, each estate agency branch will have to have at least one employee qualified in residential property
sales through either length of service or a formal qualification.
Housing minister Grant Shapps welcomed the licence, saying it will help to ensure NAEA members are "known for their professionalism and integrity".
"This is exactly the sort of measure the housing market needs - simple and sensible changes that are driven by industry and designed to deliver results," he commented.
The NAEA was founded in 1962 and currently represents around 10,000 estate agents operating in the UK and overseas.