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We help customers who are looking for a better quality of workmanship. As soon as a job is complete
we ask them to rate their tradesperson on Quality, Value and Reliability.
It works just like word of mouth: tradespeople with better ratings grow stronger, more successful businesses,
so a good rating is a real reward for their work. It's important to be honest and fair, and a
tradesperson can reply to any of their ratings.
Customers rate their tradesperson in three ways:
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Category |
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Abbreviation |
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Meaning |
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Quality |
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Q |
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Did the tradesperson do a good job? |
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Value |
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V |
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Did the tradesperson provide good value for money? |
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Reliability |
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R |
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Was the work completed to schedule? |
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The tradesperson can either be Rated or Not Rated for each category on a particular job. For example:
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Q, V & R
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The customer has rated their tradesperson with three (3) stars for Quality, Value and Reliability. This is the best rating a tradesperson can get. |
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Q & R
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The customer has rated their tradesperson with two (2) stars for Quality and Reliability. |
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V
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The customer has rated their tradesperson with one (1) star for Value. |
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The customer has rated their tradesperson with no (0) star. |
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Be sure to visit our advice section for more information on how to get the best from your tradesperson.
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