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3 tradesmen talk about how they use Rated People

We asked 3 different tradesmen, in different parts of the country, how they use Rated People and if they had any feedback to give us.

Bathroom fitters

Headshot of tradesman James Rodgers from James Rodgers Bathrooms
James Rodgers from James Rodgers Bathrooms

James Rodgers from James Rodgers Bathrooms has only been with Rated People for a few weeks, and has already 11 ratings. He’s a  5-star tradesman and based in Glasgow.

How do you make Rated People work for you?

I only started using the site approximately 3 weeks ago after a real terrible January (like most guys I’ve spoken too) and haven’t looked back. At first I thought this was too good to be true and I was very dubious. I had tried this idea with a similar site and it has no comparison. With RatedPeople.com you’re totally in control. I just bought a few leads, gave an honest price and didn’t try and “sell” myself. There is loads of work out there and plenty to go around. Most of the clients I’ve met who went on the site simply don’t know where to turn. Don’t use this as an opportunity for a “one hit in and out”. Be decent with them because they simply don’t know! Use this to build your client base. I’ve already had repeat work.

Do you have any top tips for tradesmen new to Rated People?

Don’t buy too many potential jobs at the one time. You may win the contracts and then you will end up with too much work and you know how it is: someone will suffer. You will then get a bad review and I think that would be very difficult to recover from. Do what you are capable of and receive 5 star reviews. Don’t be greedy, there’s always more leads flowing in.

How did you get work before joining Rated People? And how does that differ now?

I’ve tried advertising, leaflet drops etc. but there’s no comparison to this. Think about it: you buy a lead which, may I add, is very, reasonably priced. Let’s say for instance you don’t win that job. You certainly have more chance than an advert in the newspaper where nobody whatsoever may call you. For goodness sake, RatedPeople.com are advertising on national television for us!

It [Rated People’s TV advert] certainly attracted me and I’m so glad it did. I’m in control of things, building up a great client base but most of all in these hard times, I’m happy I’m working! – James Rodgers of James Rodgers Bathrooms

Multi-skilled tradesman

Picture of multi-skilled tradesman, Mark Cooper from GDP Property Services, smiling
Mark Cooper from GDP Property Services

Mark Cooper, a plumber and multi-skilled tradesman, runs GDP Property Services and is based in Bath. He’s been a member of RatedPeople.com since 2008 and has over 21 years of experience in the industry. He has 38 ratings, and is a 5-star tradesman.

How do you make Rated People work for you?

I subscribe to text message alerts and use RatedPeople.com whenever I need work. If I don’t have any jobs coming up, I log in to the site. It’s primarily a marketing tool for me, I direct new and old customers to my website, and from there I’ve linked to my RatedPeople.com website. I encourage customers to look at my ratings and images from previous projects.

Do you have any top tips for tradesmen new to Rated People?

Read the job descriptions carefully and take the leads you genuinely can do, there’s no point picking a job to get a foot in the door. Be honest and straight with customers and if you don’t have any ratings, direct them to previous customers.

How did you get work before joining Rated People? And how does that differ now?

Through word of mouth and recommendations, I still get work that way. I use RatedPeople.com as a gap filler, a great platform to find quality jobs, and it has already proven itself to me. It’s also a networking opportunity as the site puts good tradesmen in touch with other tradesmen, for sub-contracting.

Painters and decorators

Two tradesmen from A.M. Decor crossing their arms and smiling at the camera
Tony Hutton (to the right) from A.M. Decor

A.M. Decor in Edinburgh has been a member of RatedPeople.com since 2008 and is run by Tony Hutton. The company specialises in painting and decorating and has over 100 customer reviews, with an average rating of 5 stars.

Do you have any top tips for tradesmen new to Rated People?

Be organised, explain everything in detail. Break down quotes to the finest detail and keep your customer up to date with all stages of the job.

How did you get work before joining Rated People? And how does that differ now?

It was mostly through word of mouth. Using the service has provided an amazing stream of work, which has given my business a chance to grow. Before, I spent 60% of my working week quoting rather than working.

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2 Comments

  1. Great link, I’ve been with you over a year now and have found it great, the TV advertising has been great. You have to work like before when quoting but at least now you get a chance to quote, paper advertising, directories etc just a waste of time and hard earned money.

    Many thanks at last something that actually works.

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