TradeWhy choose us

3 tradesmen talk about how they use RatedPeople.com

We’ve seen a record increase in jobs since our national TV and radio campaign started in January. More than double the volume of jobs were posted in January compared to last year, so we thought we’d ask you, our customers, how you’re experiencing the increased flow of work. We asked 3 different tradesmen, in different parts of the country, how they use RatedPeople.com and if they had any feedback to give us.

Mark Cooper, Tony Hutton and James RodgersMark Cooper, Tony Hutton and James Rodgers

A.M. Decor in Edinburgh has been a member of RatedPeople.com since 2008 and is run by Tony Hutton. The company specialises in painting and decorating and has over 100 customer reviews, with an average rating of 5 stars.

Tony Hutton (to the right) and A.M. DecorTony Hutton (to the right) and A.M. Decor

How do you make RatedPeople.com work for you?

I use the smart-buy function for my specific choices which means I don’t have to check jobs before purchasing them – I’m automatically sent the details of requested choices. This makes for a simple connection to the jobs you wish to undertake.

Do you have any top tips for tradesmen new to the service?

Be organised, explain everything in detail. Break down quotes to the finest detail and keep your customer up to date with all stages of the job.

How did you use to get work? And how does that differ from using RatedPeople.com?

It was mostly through word of mouth. Using the service over the last 3 years has provided an amazing stream of work, which has given my business a chance to grow. Before I spent 60% of my working week quoting rather than working.

Have you seen an increase in job volume since we started with our TV and radio campaign and how has that impacted your business?

There has been an increase in the volume of work although there has also been an increase in the amount of tradesman signing up. It makes for more competition, which in turn is healthy, but if industry guidelines are not followed (i.e. set prices) this makes for a tougher time.

James Rodgers from James Rodgers Bathrooms has only been with RatedPeople for a few weeks, and has already 11 ratings. He’s a  5-star tradesman and based in Glasgow. 

James Rodgers from James Rodgers BathroomsJames Rodgers from James Rodgers Bathrooms

How do you make RatedPeople.com work for you?

I only started using the site approximately 3 weeks ago after a real terrible January (like most guys I’ve spoken too) and haven’t looked back. At first I thought this was too good to be true and I was very dubious. I had tried this idea with a similar site and it has no comparison. With RatedPeople.com you’re totally in control. I just bought a few leads, gave an honest price and didn’t try and “sell” myself. There is loads of work out there and plenty to go around. Most of the clients I’ve met who went on the site simply don’t know where to turn. Don’t use this as an opportunity for a “one hit in and out”. Be decent with them because they simply don’t know! Use this to build your client base. I’ve already had repeat work.

Do you have any top tips for tradesmen new to the service?

Don’t buy too many potential jobs at the one time. You may win the contracts and then you will end up with too much work and you know how it is: someone will suffer. You will then get a bad review and I think that would be very difficult to recover from. Do what you are capable of and receive 5 star reviews. Don’t be greedy, there’s always more leads flowing in.

How did you use to get work? And how does that differ from using RatedPeople.com?

I’ve tried advertising, leaflet drops etc. but there’s no comparison to this. Think about it, you buy a lead which, may I add, is very, reasonably priced. Let’s say for instance you don’t win that job. You certainly have more chance than an advert in the newspaper where nobody whatsoever may call you. For goodness sake RatedPeople.com are advertising on national television for us !

Have you seen an increase in job volume since we started with our TV and radio campaign and how has that impacted your business?

Sadly I don’t have a comparison before and after the TV campaign, because I joined the site after viewing it, but it certainly attracted me and I’m so glad it did. I’m in control of things, building up a great client base but most of all in these hard times, I’m happy I’m working!

Mark Cooper, a plumber and multi-skills tradesman, runs GDP Property Services and is based in Bath. Mark has been a member of RatedPeople.com since 2008 and has 21 years of experience in the industry. He has 38 ratings, and is a 5-star tradesman.

Mark Cooper from GDP Property ServicesMark Cooper from GDP Property Services

How do you make RatedPeople.com work for you?

I subscribe to text message alerts and use RatedPeople.com whenever I need work. If I don’t have any jobs coming up, I log in to the site. It’s primarily a marketing tool for me, I direct new and old customers to my website, and from there I’ve linked to my RatedPeople.com website. I encourage customers to look at my ratings and images from previous projects.

Do you have any top tips for tradesmen new to the service?

Read the job descriptions carefully and take the leads you genuinely can do, there’s no point picking a job to get a foot in the door. Be honest and straight with customers and if you don’t have any ratings, direct them to previous customers.

How did you use to get work? And how does that differ from using RatedPeople.com?

Through word of mouth and recommendations, I still get work that way. I use RatedPeople.com as a gap filler, a great platform to find quality jobs, and it has already proven itself to me. It’s also a networking opportunity as the site puts good tradesmen in touch with other tradesmen, for sub-contracting.

Have you seen an increase in job volume since we started with our TV and radio campaign and how has that impacted your business?

The jobs have doubled, so there’s plenty coming through. It’s great for people that need a steady flow of work, whereas I’m lucky to always have jobs lined up. I’ve seen a good variety of leads, but the descriptions have been poor. RatedPeople.com is a great advertising tool, so I’ll continue using it to complement the jobs I get through recommendations.

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2 Comments

  1. Great link, I’ve been with you over a year now and have found it great, the TV advertising has been great. You have to work like before when quoting but at least now you get a chance to quote, paper advertising, directories etc just a waste of time and hard earned money.

    Many thanks at last something that actually works.

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