About the Rated People blog

Welcome to our blog. This is the go-to place for realising the potential of your home. Whether you’re looking for the latest trends, design ideas or tips from those in the know, we’ve got you covered. You’ll find content dedicated to these topics under Inspiration.

Community is where we talk topics for both our homeowners and tradespeople, including personal stories, topics from guest bloggers and info on the events we hold. We’ll give some behind-the-scenes access to life here at Rated People and keep you up to date with our community work.

We’re also keen to hear from you – get in touch if you’ve got a story to tell about your home improvement projects, both big and small.

Trade zone is where you’ll find a series of posts dedicated to our tradespeople. You’ll notice guest posts from a wide range of authors specialising in small business management. There’ll be all sorts of advice from building up trust in your business to managing cash flow.  Keep an eye out for tips from our tradespeople as they share the stories behind their businesses.

Have something you’d like us to write about? We’d love to hear from you.

Email our team at [email protected] or find us on Facebook or Twitter.

You can also find out more about what we do and who we are on our website.

Natalie blog profile picture

Natalie White

Managing Editor

If you’ve ever wondered what the weirdest or most wonderful materials there are on the market, chances are Natalie’s written about them. Natalie has a keen eye for interior design and can also be found reviewing the home improvement shows across the UK. Keep an eye out for her write-ups to stay in the know about the latest trends.

Read Natalie’s blog posts here.
Iain Aitch Rated People

Iain Aitch

Contributing Writer

Iain is a London-based writer who works as a journalist for a number of newspapers and magazines. He has also written two books, one of which is a hilarious lexicon about Britishness – Iain is a Brit through and through!

Read Iain’s blog posts here.
Rachel Ogden

Rachel Ogden

Contributing Writer

Rachel has been writing about homes for the last seven years, contributing to titles such as Real Homes, Living Etc, Country Homes & Interiors, Beautiful Kitchens, Good Homes, Style at Home and Country Life. She’s always to be found in the kitchen at parties, usually critiquing the ergonomics of the layout. She lives in Surrey and is a keen blogger and travel writer in her spare time.

Read Rachel’s blog posts here.

25 Comments

  1. Hi I have recently joined your website.

    I was wondering about paying for leads, do I have to pay for the leads if I DO NOT actually get the job?

    also the webspace you have given me can it be linked to my existing website?

    hope to hear from you soon

    kind regards
    craig Stirling

    Reply

    1. Hi Craig,

      Thanks so much for getting in touch, great to hear that you’ve joined RatedPeople! I’ve passed on your details to our dedicated customer contact centre and someone will get in touch with you shortly to explain how it all works.
      Kind regards,
      Emmeline

      Reply

    1. Hi Nick,

      Thanks so much for getting in touch, Chelsfield House looks fantastic! We’d love to hear more about it, I’ll be in touch on email.

      Meanwhile, to sign up to RatedPeople.com, please follow this link for more information http://www.ratedpeople.com/trade-home, it’d be great to have you on board.

      Reply

  3. Hi

    I would like to congratulate on a great service, I have been with your website for nearly 2 years now, and I am very impressed by your customer service and the amount of work i have received , long may it continue

    many thanks neil
    (N.Tucker electrical services)

    Reply

  4. How does this service differ from the long established HomePro.com, I understand they also provide matchmaking from homeowner to trade, and have a large number of trades people as members?? Can you let me know?

    Thanks Mark

    Reply

    1. Hi Mark,

      As we understand it, HomePro.com is a directory, which RatedPeople.com is not. On our site, homeowners post the home improvement jobs they need help with and tradesmen buy these leads to get the homeowner’s contact information. This means that homeowners are only approached by tradesmen who are genuinely interested in that specific job, unlike a directory. Up to 3 tradesmen can get in touch with a homeowner to quote, whereupon the homeowner can read their previous customer reviews and ratings and view images of past projects.

      RatedPeople.com has over 30,000 tradesmen registered on the site and has more than one million homeowner jobs posted to date. We hope this helps explaining the service better.

      Reply

  5. my name is stuart.
    i live in northamptonshire my town is rushden i have just had my living
    room decorated by two of your people and i want to rate them 10out 10
    they were two polish chaps it looks great i have hired them to do the rest of my flat.
    thank you so much for your help in finding these two good people

    Reply

  6. Hi i used rated people for nearly 2 months and i realised it didnt work for me,i have made numerous requests to deactivate my account but no one ever replied me from rated people,i think this is not a good customer service. I again request you to please cancel my account.
    Many thanks

    Reply

    1. Hi Shahid,

      I can see that the team sent you an email response to your cancellation request on the 23rd August. This email explained that we need to speak with the account holder over the phone before an account can be closed. You would need to ring the Customer care team on 0345 117 8000 between the hours of 10am and 5pm.

      Thanks,
      Natalie

      Reply

  7. What happens when you have work that is unsatisfactory and the tradesman does not respond to the complaint? I know I can leave a negative rating but really do want to give the tradesman a chance to put it right first. How long do I wait for a response and if I am not satisfied have I any recourse. Unfortunately I handed over £150 in cash before I had a proper chance to inlet the work.

    Reply

    1. Hi Ian,

      I’m sorry to hear this. Have you spoken with our Customer care team about this? If not, I’d like you to have a chat with them as they’ll be happy to offer you advice on what to do next. You can reach them through our Contact page at http://www.ratedpeople.com/contact-us.

      Thanks,
      Natalie

      Reply

  8. Hi there,

    I work for a bespoke kitchen designer and I would love the opportunity to show you some images of the kitchens we have created in the hope that we could be included in an article on your website.

    I also have some articles and suggested topics we’d like to show you if you are willing to accept guest posting of any kind.

    If this interests you at all please get in touch!

    Kind regards,
    Becky Evans

    Reply

  9. Just had one of you gentlemen to replace 2 doors what a kind and helpful me nand very clean and tidy work i.e. Spot on thank you very much

    Reply

    1. Lovely to hear Jackie. If you haven’t already left a rating for them, it would be great if you could to help other homeowners make their hiring decisions and help them get more work.

      Reply

  10. I have had S Kenna & sons do a job for me to remove a hedge and put up a fence they were very quick and did a good job they left the place very clean and tidy, also they are coming back to do more work for me I would recommend them to anyone

    Reply

  11. I am trying to cancel my subscription via your contact page, but your email does not seem to be working. can someone please contact me.

    Many thanks.

    Reply

  12. My acount is Blocked because of payment I Try to call customer service but doesn’t work can you sort me out and get the money from my account I want to get some leads thanks any question call me

    Reply

  13. Hi there,

    We had a person from rated people done a job for us. How can we leave a review?

    Looking forward to hearing from you.

    Thanks

    Rana

    Reply

    1. Hi Rana,

      Thanks for using Rated People! Here’s how to leave a review:
      1. Log into your account or open the Homes mobile app.
      2. Select ‘My jobs’ to see all the jobs you’ve posted on Rated People.
      3. Select the job you’d like to leave a review for.
      4. Click the ‘Rate’ button and you’ll be asked to leave a rating for the tradesperson.

      You might also get an email from us asking you to leave a review – you can click on the tradesperson’s name in the email and follow the instructions to leave your review.

      Hope that helps! Feel free to get in touch if you need any help.

      Thanks,
      Amina

      Reply

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