The secret’s out! We’ve lifted the lid on our brand new logo and design and we hope you like what you see.
We’ve made some changes to deliver an even better service and stay ahead as the UK’s no.1 home services marketplace. Over 1,000,000 jobs are posted on our site every year by ambitious homeowners looking to improve their homes and over 50,000 tradespeople use us to find work, grow their reputation and expand their business. It’s something we’re proud of, but we’re not stopping there. We’ve got one mission and that’s to connect good homeowners to good tradespeople to help deliver better homes, better work and better lives.
A makeover for our site and apps
Our site and apps have been given a lick of paint to make them even easier to use. You’ll notice new app names and icons that have come hot on the heels of us rolling out new features. If you’re looking to post a job on the move, it’s our ‘Homes’ app that you’ll need (downloadable on both iOS and Android).
If you’re a tradesperson, check out our revamped ‘Trades’ app for iOS and Android – now with new quick view & buy and report a lead features. Buy a job lead in 2 quick clicks and report this lead to us for your money back if you can’t contact the homeowner and quote. You can read all about it here.
We’ve also looked at how easy it is to post a job and sign up as a tradesperson through our site. Put simply, we’ve tackled the plumbing and made the whole process smoother – explaining things better wherever we can. For example, for cleaners, we’ve changed how jobs are categorised by splitting up our Domestic house cleaning option into three:
- Domestic house cleaning: one off
- Domestic house cleaning: regular
- End of tenancy
This is just a quick example of how we’re helping tradespeople to find the work they’re really interested in and encouraging homeowners to be specific about what they need.
A brand new logo
On our homepage, the first thing you’ll notice is a cleaner logo. It was important to make the transition to a new identity as smooth as possible for you. That meant making sure you could still recognise us! The speech bubble has been part of our logo for the last 11 years, as has the colour green, so you’ll see both of those things making an appearance in the new design.
Connecting with you
For the first time, we have two homepages – one for homeowners and one for tradespeople. You can now get straight to the heart of how we can help you – whether you’re wanting to improve your home, or expand your business. To switch from homeowner to tradesperson, just click the ‘Find out how’ button at the very top of the page. On both pages, you’ll find links to our blog in the top nav. We’ve given it the TLC it deserves.
Changes on our blog
We’ve made some changes to our blog which we hope you’ll like. We started by giving it a new look and have made it easier to read on mobile and tablet. But that’s just for starters…
If you’re looking for some design ideas – we’ve got an area dedicated to Inspiration.
Our new Community section is focused on bringing our homeowners and tradespeople together through great articles, personal stories and behind-the-scenes life at Rated People. And if you’re interested in how we view our industry and the challenges we face, you’ll find posts from our CEO and other members of our senior management team in the Leadership section. The first post is by our CMO explaining the reasons behind our changes and what it means for us as a brand.
Keep your eyes peeled for Trade (coming soon) – this is where you’ll find posts dedicated to our tradespeople, as we feature all sorts of tips from building up trust in your business to business tips to combat a quiet period. It’s right around the corner – we’re just applying the finishing touches.
Added value for our tradespeople
As a tradesperson, membership gives you access to thousands of job leads every month but we wanted to give you something that’s valuable even when your diary’s full and you’re not looking for leads.
We now have two types of member benefits.
One is included with every basic membership plan and gives you discounts on things like insurance and vans.
The second is member benefits premium – a reward for our members signing up, from today, to one of our annual plans. It’s a collection of over 190 exclusive offers and discounts including a free fuel card saving you 5p a litre at all the major petrol stations, free breakdown cover and up to 40% discount at Jewson, as well as discounts at hundreds of well-known high street brands.
Tell us what you think
Whether you’re a tradesperson or homeowner, we want to hear from you. Let us know what you think of our changes in the comments below. Welcome to a new chapter at Rated People – we can’t wait to keep working on our own dream build, brick by brick.