{"id":30701,"date":"2021-04-09T16:24:00","date_gmt":"2021-04-09T15:24:00","guid":{"rendered":"https:\/\/www.ratedpeople.com\/blog\/staging_live\/?p=30701"},"modified":"2023-10-05T15:35:35","modified_gmt":"2023-10-05T14:35:35","slug":"how-our-service-works","status":"publish","type":"post","link":"https:\/\/www.ratedpeople.com\/blog\/how-our-service-works","title":{"rendered":"How our service works"},"content":{"rendered":"\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">We\u2019ve been matching homeowners with local, skilled tradespeople since 2005. From getting an extension built to assembling flat pack furniture, no job\u2019s too big or too small. With us, it\u2019s easy to find the right professional.<\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"263\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/header-2500x641-v1-1024x263.jpg\" alt=\"\" class=\"wp-image-30743\" srcset=\"https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27115657\/header-2500x641-v1-1024x263.jpg 1024w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27115657\/header-2500x641-v1-609x156.jpg 609w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27115657\/header-2500x641-v1-768x197.jpg 768w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27115657\/header-2500x641-v1-1536x394.jpg 1536w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27115657\/header-2500x641-v1-2048x525.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<center><a style=\"background-color: #84b818; border-radius: 8px; color: #ffffff; display: inline-block; line-height:23px; color: #ffffff; text-transform: uppercase; letter-spacing: 1px; text-align: center; text-decoration: none; width: 260px; margin-top: 30px; margin-bottom: 20px; padding-top: 10px; padding-bottom: 10px;\" href=\"https:\/\/www.ratedpeople.com\/find-quotes\/a\/tradesmen\/\"><font color=\"#ffffff\">FIND A TRADESPERSON<\/font><\/a><\/center>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" class=\"wp-image-30885\" style=\"width: 60px;\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/icon-1-cogs.png\" alt=\"\" valign=\"middle\"> <strong>Our tradespeople are checked and monitored<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You can be confident in the tradespeople we have on our platform:<\/p>\n\n\n\n<div class=\"wp-block-columns has-4-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>We team up with a third party to carry out fraud checks against national and local databases<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>We only let tradespeople buy gas leads if they provide us with valid Gas Safe certification details<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>We monitor tradespeople&#8217;s behaviour and performance, with a system that identifies any red flags &#8211; making sure they remain up to scratch months and years down the line<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"263\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/header-2500x641-v2-1024x263.jpg\" alt=\"\" class=\"wp-image-30747\" srcset=\"https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27120938\/header-2500x641-v2-1024x263.jpg 1024w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27120938\/header-2500x641-v2-609x156.jpg 609w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27120938\/header-2500x641-v2-768x197.jpg 768w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27120938\/header-2500x641-v2-1536x394.jpg 1536w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/27120938\/header-2500x641-v2-2048x525.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:9%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:91%\"><\/div>\n<\/div>\n\n\n\n<center><h2 class=\"has-text-align-center\"><strong>How it works<\/strong><\/h2><\/center>\n\n\n\n<div class=\"wp-block-columns has-5-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"188\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/post-a-job-1.gif\" alt=\"\" class=\"wp-image-30789\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">1.<\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Create a job \u2013 it\u2019s free<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">Whatever you need doing around the house, we can match you with the right tradesperson. With over 30 specialist trades, covering the whole of the UK, every job\u2019s covered. Just give us as much detail as possible and add pictures if you can, so you\u2019re more likely to get a quicker and accurate quote from tradespeople.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"188\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/get-quotes.gif\" alt=\"\" class=\"wp-image-30791\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">2.<\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Get quotes<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">Tradespeople will get in touch to provide a quote. They pay a small fee to do this, at which point they get to see your contact details, so do let them know you&#8217;ve received their email or call.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\" style=\"background-color: #f1f1f1; padding: 20px;\"><p style=\"font-size: 15px;\">When you post a job, you\u2019ll give us a timeframe for when you want the work done. Only available tradespeople who work in your area will provide a quote, so it\u2019s easy to get the ball rolling.<\/p><\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"188\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/check-ratings.gif\" alt=\"\" class=\"wp-image-30794\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><strong>3.<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Check ratings<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">You\u2019ll get a link to each tradesperson\u2019s profile page where you can see their ratings and reviews. Only homeowners who have found their tradesperson through our site can leave ratings, so they\u2019re based on genuine experiences.<\/p>\n\n\n\n<p>Read more about&nbsp;<a href=\"https:\/\/www.ratedpeople.com\/c\/how-it-works\/ratings-2\">how our ratings work<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"188\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/pick-a-tp-v2.gif\" alt=\"\" class=\"wp-image-31024\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><strong>4.<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Pick a tradesperson<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">Once you\u2019ve looked at a tradesperson\u2019s profile page, go through&nbsp;<a href=\"https:\/\/www.ratedpeople.com\/c\/homeowner-checklist\">our homeowner checklist<\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Tradespeople are vetted and monitored but it always pays to do a bit of extra background research on who you\u2019re looking to hire. Our checklist takes you through how to do this, and has handy pointers for making a contract and managing payments.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"188\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/rate-tp.gif\" alt=\"\" class=\"wp-image-30798\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><strong>5.<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Job done<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">After the work\u2019s complete, come back to Rated People and rate your tradesperson based on the quality of their work, reliability and value for money. Your feedback helps other homeowners decide who to hire.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to find a reliable tradesperson on Rated People\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/FhMAO3STncI?list=PLIiNNPb-LlMxOC_1gvT4dVbft1SGv82Jy\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><strong>What\u2019s on a profile page<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"463\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/full-profile-high.jpg\" alt=\"\" class=\"wp-image-30945\" srcset=\"https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/05151710\/full-profile-high.jpg 640w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/05151710\/full-profile-high-459x332.jpg 459w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">As well as ratings and reviews, profile pages contain all sorts of useful information to help you decide if a tradesperson\u2019s right for your job. Keep an eye out for:<\/h4>\n\n\n\n<div class=\"wp-block-columns has-3-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"300\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/badge.jpg\" alt=\"\" class=\"wp-image-31014\" srcset=\"https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/09104312\/badge.jpg 640w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/09104312\/badge-609x285.jpg 609w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">A badge telling you how long they\u2019ve been registered with Rated People<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"300\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/description.jpg\" alt=\"\" class=\"wp-image-31013\" srcset=\"https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/09104311\/description.jpg 640w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/09104311\/description-609x285.jpg 609w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Their company description to gauge what they\u2019re skilled in<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"300\" src=\"https:\/\/www.ratedpeople.com\/blog\/assets\/2020\/02\/gallery.jpg\" alt=\"\" class=\"wp-image-31015\" srcset=\"https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/09104313\/gallery.jpg 640w, https:\/\/rp-prod-wordpress-b-content.s3.amazonaws.com\/assets\/2020\/02\/09104313\/gallery-609x285.jpg 609w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">A work gallery where you\u2019ll find photos of their work for previous customers<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<center><a style=\"background-color: #84b818; border-radius: 8px; color: #ffffff; display: inline-block; line-height:23px; color: #ffffff; text-transform: uppercase; letter-spacing: 1px; text-align: center; text-decoration: none; width: 260px; margin-top: 10px; margin-bottom: 30px; padding-top: 10px; padding-bottom: 10px;\" href=\"https:\/\/www.ratedpeople.com\/find-quotes\/a\/tradesmen\/\"><font color=\"#ffffff\">FIND A TRADESPERSON<\/font><\/a><\/center>\n\n\n\n<h2><strong><center>Want to know more?<\/center><\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Over 1 million homeowners come to us each year to find their tradesperson. Why not put the kettle on and <a href=\"https:\/\/www.ratedpeople.com\/c\/how-it-works\/homeowner-testimonials\">read what some of them have to say<\/a><a href=\"https:\/\/www.ratedpeople.com\/c\/how-it-works\/customer-testimonials\">.<\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve been matching homeowners with local, skilled tradespeople since 2005. From getting an extension built to assembling flat pack furniture, no job\u2019s too big or too small. With us, it\u2019s easy to find the right professional. FIND A TRADESPERSON Our tradespeople are checked and monitored You can be confident in the tradespeople we have on &hellip;<\/p>\n","protected":false},"author":32,"featured_media":30743,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3049,3106],"tags":[3116],"class_list":["post-30701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advice","category-your-job","tag-advice-feature"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How the Rated People service works<\/title>\n<meta name=\"description\" content=\"Find the right trade professional with Rated People. 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