{"id":12044,"date":"2014-08-18T12:49:25","date_gmt":"2014-08-18T12:49:25","guid":{"rendered":"http:\/\/www.ratedpeople.com\/c\/?page_id=12044"},"modified":"2016-09-01T16:19:16","modified_gmt":"2016-09-01T15:19:16","slug":"updates","status":"publish","type":"page","link":"https:\/\/www.ratedpeople.com\/c\/tradespeople\/updates","title":{"rendered":"What’s new at Rated People"},"content":{"rendered":"

We\u2019re constantly working to make our site as simple and easy to use. Here we keep a simple list of website and service improvements as we make them.<\/p>\n

If you ever have any questions on what we’re working on, contact us at product@ratedpeople.com<\/a> – we want to hear what’s working for you and what can be improved.<\/p>\n

\n

01\/09\/2016<\/p>\n

New filtering and sorting on Trades app <\/strong><\/p>\n

Our new filters and sorting options make it quicker to get to the job leads you\u2019re interested in. They\u2019re available on Android now and are coming to iOS very soon – watch this space!<\/p>\n

You can now filter your leads by:<\/strong>
\nTiming – based on when the homeowner wants the work completed (e.g. urgently, within 2 days, etc).
\nHiring stage – based on the homeowner being ready to hire, needing a quote for insurance purposes or at the planning stage.
\nBudget – set a minimum and\/or maximum budget range for job leads. This is based on the homeowner’s own assessment of how much the work should cost.<\/p>\n

Just head to the ‘Filters’ tab to choose the leads you want to see in your leads list.<\/p>\n

You can now sort your leads by:<\/strong>
\nPrice – choose which job leads you see first, ordering them by the price you’ll pay.<\/p>\n

Just head to the ‘Date’ tab to view the sorting options available.<\/p>\n

If you don\u2019t have the app downloaded yet, just head to the Google Play store for Android<\/a> or the iTunes store for iOS<\/a>.<\/p>\n

\n

07\/06\/2016<\/p>\n

We’ve had some work done<\/strong><\/p>\n

The scaffolding\u2019s down on our new look and we hope you like what we\u2019ve done with the place.<\/p>\n

A clean logo and a fresh design are just the start \u2013 the website is clearer and easier to use, plus our mobile apps have had a major update.<\/p>\n

Updated apps<\/strong><\/p>\n

Our app has a new name, a new icon, improved design and additional features. It’s all as a direct result of listening to the people who use it most \u2013 you.<\/p>\n

Check out the new features<\/strong><\/p>\n

Finding work on-the-go is even easier with the quick-buy buttons. You can also search for job leads by reference number as well as filter by those where you\u2019ll be 1st to buy.<\/p>\n

More good news – we’ve re-introduced our report-a-lead feature for our subscribers.<\/p>\n

If for any reason the homeowner isn\u2019t contactable, we\u2019ll credit your account back so you can spend that money on winning other work. To qualify, you need to meet a few conditions, but we\u2019ve made the process as easy as possible.<\/p>\n

 <\/p>\n

13\/01\/2016<\/i><\/p>\n

New lead credit request process<\/h3>\n

Lead credit refunds are here! If the customer doesn\u2019t respond to your calls or allow you to quote, we\u2019ve put new measures in place to enable you to report the job lead and request lead credit when you\u2019re eligible. Head to our FAQ page<\/a> to find out more!<\/p>\n

\"Example\"<\/a><\/p>\n

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12\/06\/2015<\/i><\/p>\n

New and Improved Profile Editor<\/h3>\n

Make your profile stand out and showcase the best of your business with our brand new profile editor. Our new and improved platform comes with a host of new extras that will make updating your profile page a doddle \u2013 find out more<\/a>!<\/p>\n

\"Profile-snapshot-1024x769\"<\/a><\/p>\n

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03\/02\/2015<\/i><\/p>\n

New Year, New Partnership Offers<\/h3>\n

Two new partnerships have been added to our member benefit programme to kick off this year. Now all Rated People members can get 50% off QuickBooks Online Simple Start and 15% off bespoke website design by SoleTrader. Find out more on our Member Benefits page here<\/a>.<\/p>\n

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22\/12\/2014<\/i><\/p>\n

Help Homeowners Post Better Leads<\/h3>\n

We know that homeowners post some pretty funny job leads sometimes. ‘Build an extension for \u00a31,000’ … that’s just not going to fly. So we’re trying out a new feature where you can feed back to us the reason why you delete a lead from your list. Right now we’re just measuring your responses, but soon we’ll use this feedback to tell homeowners what’s wrong with their job posting and encourage them to change it. Start participating now by clicking the green bar at the top of your lead list page and delete the leads you don’t want.<\/p>\n

\"featured<\/a><\/p>\n

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11\/12\/2014<\/i><\/p>\n

Introducing: Featured Leads<\/h3>\n

You asked, we listened. Now homeowners can pay to have their leads featured on Rated People. Look out for leads in your lead list and alerts that are marked as ‘Featured Leads’ for leads where you know the homeowner is serious and needs to get the work done.<\/p>\n

\"featured<\/a><\/p>\n

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11\/11\/2014<\/i><\/p>\n

Filtered leads coming soon – try it now!<\/h3>\n

In the next enhancement to our lead viewing and sorting features, we’ve now added the ability to filter your lead list down to the leads that interest you most. You can filter by job skill, timing, status, budget, leads with pictures and whether or not you would be first to buy! Take a look and try it out now by clicking the green bar at the top of your lead list page.<\/p>\n

\"sneak<\/a><\/p>\n

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24\/10\/2014<\/i><\/p>\n

Major updates coming soon – check out our sneak peek now!<\/h3>\n

You’ve probably noticed that we’ve been promoting our new lead viewing and sorting features. We’ve been working tirelessly to give your Rated People experience a long overdue refresh.\u00a0The updates will give\u00a0you more info\u00a0on each lead and make it easier for you to find the leads you want to buy. There’s still a lot of work left moving everything\u00a0into the new experience, but click the ‘try it now’ bar at\u00a0the top of your Rated People screen for a sneak peek. Our first release features a new design, the ability to sort your leads and ‘quick’ buy and delete buttons:<\/p>\n

\"sneak<\/a><\/p>\n

\n

01\/10\/2014<\/i><\/p>\n

More information on updated leads<\/h3>\n

Tired of seeing leads re-posted or updated and not sure what the difference was? So are we. A little enhancement was made to updated leads so that now you can know exactly what the homeowner changed when they re-posted their job. Was it the description? The timing? The budget? Read the first line of the updated lead and now you’ll know!<\/p>\n

\"updated<\/a><\/p>\n

\n

01\/10\/2014<\/i><\/p>\n

New Everreach partnership<\/h3>\n

A new partnership has been added to our member benefit programme. Now all Rated People members can get 2 months free of Everreach phone service when you set up a UK local or national business number. Find out more here: https:\/\/everreach.co.uk\/offers\/ratedpeople<\/a>.<\/p>\n

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17\/09\/2014<\/i><\/p>\n

No more $&@\u00a3* job descriptions<\/h3>\n

We’re constantly working to improve both the manual and automated screening of leads in the system. This release saw the addition of a new table of expletives and other unsavoury terminology to help better filter out spurious leads before they reach your account.<\/p>\n

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13\/08\/2014<\/i><\/p>\n

We’re Now Showing Lead Timing and Status<\/h3>\n

It’s come up in several surveys and discussions we’ve had with you that knowing when the homeowner would like the job done and where exactly they are in the decision-process would be really helpful. We’re very happy to say that this information is now shared on nearly<\/i> all of your leads! (We still need to get the questions added to the mobile app and a couple partner forms, but there’s very few of those)<\/p>\n

Just look for:
\n*************************************
\n*************************************
\nTiming:
\nStatus:
\n*************************************
\n*************************************<\/p>\n

at the bottom of your leads for this super-valuable information!<\/p>\n

\n

11\/07\/2014<\/i><\/p>\n

Before a Homeowner Posts, They Now See a ‘Warning’ Pop-Up Box<\/h3>\n

We know that not being able to contact customers has been a big issue for you, so we’ve been doing a lot of work lately to try and get homeowners to behave better and take your calls. So we made a couple BIG changes to our job posting form:<\/p>\n