Rob Waghorn
Daniel. It sounds like there may be a leak on your heating system. Are the pipes for the down stairs heating circuit in concrete?. If you have refilled the system and one particular rad is not getting warm or requires bleeding then that maybe where the leak is. But that is worse case scenario. I would call the engineer who usually does your boiler service or post the job on ratedpeople and get some advice that way. Hope I've explained the first steps in plain and simple terms, and if I can help anymore then just let me know. Robert. Aspire plumbing and heating.