Can you guarantee the quality of the tradespersons work?
Tradespeople on Rated People are independent businesses and do not work on behalf of Rated People. As an introductory platform, we connect homeowners with tradespeople, but we cannot guarantee the quality of the work carried out.
To help you choose the right tradesperson, we recommend taking a few important steps before making your decision.
Review ratings and feedback
One of the best ways to assess a tradesperson is by reviewing the ratings and feedback left by previous customers. These ratings provide insight into areas such as:
- Quality of work
- Reliability
- Value for money
Rated People has over 1.2 million customer ratings, helping homeowners make informed hiring decisions.
Check the tradesperson’s profile
Take the time to review the tradesperson’s profile page, where you can see information about their business, photos of previous work, certifications, and customer feedback.
Ask questions and request references
Before agreeing to any work, it’s a good idea to:
- Ask the tradesperson questions about the job
- Request references from previous customers
- Ensure there is a clear understanding of the scope of work, timeline, and pricing
Consult the Homeowner Checklist
We also recommend reviewing our Homeowner Checklist here, which provides helpful guidance on hiring tradespeople, agreeing on work details, and protecting yourself throughout the project.
Taking these steps will help you feel confident that you are choosing the right tradesperson for your job and ensure you have all the information needed to make an informed decision.