Many removal companies also offer full and partial packing services. With a full packing service you don't have to lift a finger – they'll arrive with bundles of boxes, bubble wrap and tape, before packing everything up. They'll even dismantle furniture and build it again on the other end – which is a godsend when you need to get to bed at the end of a long day moving house.
Partial packing services will sort anything that hasn't been packed by the day of the move, so you can do as much as you can and leave them to take care of the rest. This is great if you're not confident enough to pack up fragile items and valuables yourself.
This isn't a technical requirement by any means, but being a member of the British Association of Removers is a good thing to look out for with your removal company.
Companies who operate goods vehicles over a certain weight need to have a goods vehicle operators’ licence and lorry drivers need to have a Driver Certificate of Professional Competence (CPC). If you want to be diligent you can ask to see these.
You need a licence to carry goods in a lorry, van or other vehicle with either:
For removals companies who use lorries, their drivers need to have a CPC, which is a professional driving qualification for large vehicles. They also need to be over 18 (with some exceptions) and have a full driving licence.
Removals companies should have public liability insurance that covers them against injury or damage.
With mobile storage, a removals company will arrive with a secure trailer for you to put anything you want stored. They then take this trailer and store it as it is, so the boxes don't need to be moved or handled multiple times. The next time the boxes move from the storage trailer, it's into your new home.
We surveyed 2,000 people about their experience of moving home. See the results here.
Everyone has a story about moving house and our staff are no different. Watch this video to see why most people recommend getting help, along with a few tips for the big day.