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Lee came and quoted quickly and talked through the work and options. All seemed great but after some heavy rain a small leak appeared. Lee said he’d be back soon to fix it no problem. Over a month later I still have a leak and Lee doesn’t answer the phone. Now I’m looking for someone new to fix the roof again. Very disappointed because he seemed like a great reliable workman until there was a problem.
HOMEOWNER, 14/09/2020 11:10
Lee won’t come back to fix a leak in the replaced roof and no longer returns calls. I will have to pay someone else to fix his work
HOMEOWNER, 14/09/2020 11:12
Follow up from previous review. Lee got in touch with me to apologise. There had been some miscommunication with one of his workmen so he sent Eric today who turned up on time and his work looks great. Hopefully the small leak is now solved and he's offered some advice on other maintenance that we could do ourselves to help avoid other problems in the future which was much appreciated. Lee was really apologetic about the delay coming back out and all is resolved now and I'm happy with
HOMEOWNER, 18/09/2020 10:27