classicfit floors rated for Carpenter / Joiner in Birmingham
3 total ratings0 last 30 days0 last 6 months0 last 12 months
23 Oct 2016
Carpenter / Joiner
Did a quality job was very friendly and flexible
Thank you jo.
TRADESPERSON, 23/10/2016 9:03
14 Oct 2016
I can quite honestly say that not only was the quality of the work excellent but that Kevin went over and beyond in order to ensure it was completed to such a high standard. I've no hesitation in recommending him.
Thank you Josephine, glad you're happy with the job.
TRADESPERSON, 23/10/2016 9:04
23 Oct 2016
Carpenter / Joiner
Kevin is a lovely man, but can't rate any higher due to low quality of work. He spent nearly 3 hours hanging a door, but couldn't get it to close & it's spoiled after he initially tried to put the hinges on the wrong side of the door & cut all excess from the top, not the top and bottom. 1 altered door was ok until ten mins after he left, when it would not close again, worse than before. Did not ask back to rectify problems as had no confidence he could do so. Another guy has rectified in 30 mins today.
There may be a little confusion. The door you purchased second hand already had the hinges cut from the opposite side from where it was originally hung. I cut the excess height from the door from the top so that the lock that was also already previously cut out from the door would line up with your existing catch so I didn't have to cut another lock out leaving a large void in the door.
TRADESPERSON, 23/10/2016 8:57
The 3 hours included me travelling and purchasing a lock to fit as you had also bought the incorrect door furniture. I didn't add this extra time to the bill.
TRADESPERSON, 23/10/2016 9:12
I don't have evidence to show 100% about the hinges, Kevin, so I acknowledge your comment.
You have also acknowledged to me that you were at the house for over 5 hours, not 3 as you suggest above.
I still would have liked you to consult me before cutting the door, as this could not be undone once you had cut it.
The altered bathroom door was still worse than before and the lock you went to purchase still didn't work after you spent a long time fitting it.I hope you can acknowledge that these are facts.
HOMEOWNER, 23/10/2016 12:04
I would also like to add that the shop you travelled to to buy the lock is just one mile from my house so did not add an inordinate amount of time to the day. I thanked you on the day for offering to do this for me. I hope we can draw a line under this now. I still stand by my rating as I was not happy with your work and that is my prerogative as a customer.
HOMEOWNER, 23/10/2016 12:08
Iv hung hundreds of doors and if I'd have cut it as you were saying your lock rail would have been over 4inches lower than the rest of your doors in your house. I cut top and bottom to get the door uniform to the doors on your landing. You also would have had a huge hole in the style.
TRADESPERSON, 23/10/2016 12:10
Let's agree to disagree, you are the expert in this situation and so I can't argue. I've amended my rating accordingly to reflect what you've stated here. Let's now draw a line under it.