41 ratings
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Experienced Gas engineers polite, courteous and friendly. No job to small or to big. All gas appliances repaired, serviced and installed. All installation quotes are no obligation and include a visit ( at no extra cost )

Ratings & reviews

CYCLONE HEATING & PLUMBING SERVICES LIMITED rated for Plumber in Houghton Le Spring


Overall rating

41 total ratings 6 last 30 days 38 last 6 months 41 last 12 months

17 Mar 2018

Gas / Heating engineer

Ben contacted me straight away, we agreed a day and he was on time. Work carried out as agreed without any issues. I would have no hesitations in using Ben again.

, TS25

10 Mar 2018

Gas / Heating engineer

Prompt and efficient service at a fair price. No hidden costs or surprise charges. I’d thoroughly recommend this gentleman and will use his services again in the future

, NE30

09 Mar 2018

Gas / Heating engineer

I post this advertisement around 8.45pm and expected no quotes till the next day. Ben was quick to provide a quote and another company shortly after. Ben matched the quote of the other company that also quoted. Ben was very polite and not pushy when it came to choosing who to do the work, which was good. Ben is extremely flexible and worked with me (Landlord) and my tenants specific timings. He was always polite and he’s very knowledgeable. If you need a Gas Engineer or a Plumber you should choose Ben.

, DH7

04 Mar 2018

Gas / Heating engineer

Ben came to service two open gas fires and check over my boiler and service it within one hour of contacting me. Unlike previous services he was very meticulous and thorough and spent 2 and a half hours making sure everything was spot on. Very happy with the results. Ben was friendly courteous and knowledgeable. I will certainly be using him again in the future

, NE20

13 Mar 2018

Gas / Heating engineer

Excellent service, very helpful and efficient, would definately recommend

, NE38

17 Feb 2018

Gas / Heating engineer

Ben turned up soon but did ring first which was great and he showed me his gas safe card before entering he did a great job and explained everything to me as he was going along he was very polit and friendly and the price was very good. i would recommend him to any one that needs work doing and would use him again Keith Burnett

, NE27

19 Feb 2018

Gas / Heating engineer

I fully recommend Ben as a gas engineer - he was very professional and his service was what you would expect from any engineer. His attention to detail while servicing my boiler was impeccable. I will be asking him to perform my annual service each year. Thanks again.

, NE12

23 Feb 2018

Gas / Heating engineer

Ben gave me a quote which was very good,arrived on time and carried out a service ,ina very professional manner.

, NE12

10 Feb 2018

Gas / Heating engineer

My wife and I were extremely impressed by the service provided by Ben with regard to a pre property purchase gas and boiler check. He was punctual, friendly, thorough and nothing was too much trouble. We would definitely use his services again!

, NE3

19 Feb 2018

Gas / Heating engineer

Couldn't fault Ben. Swift appointment, efficient service, good communication, 10/10 service. Wouldn't hesitate to use again or recommend to friends and family.

, NE38

Ask an expert

CYCLONE HEATING & PLUMBING SERVICES LIMITED answered questions about Plumber in Houghton Le Spring

's question
Fri 13 Oct 2017 12:44pm
Hello, We have very low tap water pressure in both our toilets after using them. Is it due to our boiler or is it a plumbing issue? Just so we can post a job accordingly. Thank you!
  • Ben Ridley's Answer
    Fri 13 Oct 2017 19:31pm
    If it’s the taps in the sink then it’s a boiler issue. If it’s the rate in which the toilet fills back up then it’s a plumbing issue.
's question
Wed 11 Oct 2017 10:03am
In our large roomed house the heating control thermostat is in the least used of two rooms. I have been told that this room, with the thermostat, has to be heated in order for the heating in the other room to work. As all radiators have thermostatic valves can the thermostat control be disconnected and the heating be regulated with the installed thermostatic valves?. The boiler is a Worcester which heats on demand.
  • Ben Ridley's Answer
    Wed 11 Oct 2017 11:47am
    The simplest thing to do would be to purchase a wireless thermostat and have a gas safe engineer install it into the boiler for you and to remove the old one. You can then take the wireless console to any room in your house and set up times for heating etc.

Trade certifications

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Gas Safe Certifications

This tradesperson is Gas Safe registered to work safely and legally on gas appliances in the UK.
Find out more about Gas Safe

Registered name
Cyclone heating and plumbing services limited
Reg No:
Cyclone heating and plumbing services limited

Areas serviced

Services available




Gas boiler - installation / service / repair

Gas / Heating engineer

Gas Fire

Gas Cooker / Hob - installation / repair

Electric boiler - installation / service / repair