EFPUK ltd rated for Security systems / Alarms in Ealing
8 total ratings0 last 30 days0 last 6 months8 last 12 months
03 Feb 2017
Very poor customer service and very unprofessional. Arrived two hours late first visit, changes times of second visit without telling me and last time didn't even turn up! No communication and no apology!
This customer never treated the cleaners on the right manners they refused to work for her as she doesn't deserve our service we could not do any work for her
TRADESPERSON, 20/01/2017 11:12
I don't think you should lie. What poor professionalism. You reply to anyone with a complaint that they were a bad customer when your service is very bad. First line of business is customer comes first - might want to learn that sometime!!
HOMEOWNER, 03/02/2017 9:54
Any one go from rating people will make their judgment time will tell Tx
TRADESPERSON, 04/02/2017 20:41
24 Oct 2016
They did a great job. My kitchen and bathroom look amazing. Thanks
02 Nov 2016
So far so good, very pleased with this company.
Thank you Kate you are good customer too
TRADESPERSON, 03/11/2016 17:48
27 Oct 2016
Thanks Mrs Powell you are the best customer too
TRADESPERSON, 30/10/2016 16:11
04 Nov 2016
They arrived 2 hours late. Supplied 2 cleaners to do the cleaning in half the time which meant I was late to meet my daughter.
The standard of cleaning was very poor, I had to check continuously that they were cleaning what I asked, not helping and then using a new tin of spray polish nor starting to clean inside cupboards nor starting to clean windows with a dirty cloth.
In the end I simplified the tasks.
Very difficult and complicated customer to do any work
TRADESPERSON, 02/11/2016 7:33
Very unprofessional company
HOMEOWNER, 04/11/2016 10:44
16 Oct 2016
I personally have not sighted the work. However, I was told by the agent that they cleaned the flat to a high standard.