38 ratings
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First Rate Boilers are focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. First Rate Boilers carry out all domestic gas, plumbing & heating work. FREE quotation and advice.

Ratings & reviews

FIRST RATE BOILERS LTD rated for Plumber in Hitchin


Overall rating

38 total ratings 0 last 30 days 16 last 6 months 16 last 12 months

11 Nov 2017

Gas / Heating engineer

What can I say about Mark that hasn't already been said? He turned up when he said he would; his explanations were extensive which was music to my engineer husband's ears. He didn't try to sell us anything we didn't need and he gave us confidence that not only does he understand what he is doing, he takes pride in his work. Mark is a rarity in this cynical world we inhabit; knowledgeable, honest, trustworthy and conscientious. We can't thank him enough.

, MK43

30 Oct 2017

Gas / Heating engineer

Mark came promptly to assess the job. There were many issues arising during the process which he explained and dealt with efficiently. He went well beyond the original spec as sadly boiler needed replacing, which required working long unsocial hours to minimise inconvenience to us. I can recommend him highly, and would use him again. He left all fair behind him and was professional and pleasant to have around.

, MK8

11 Oct 2017

Gas / Heating engineer

Great job. Fixed rads that had hadn't worked for ages. Informative. Good price. Definitely use again.

, SG3

15 Oct 2017

Gas / Heating engineer

Reliable and friendly service man who gave clear feedback on the state of my boiler after the service. It was good value, but not exceptional hence the one star knocked off for value for money. I would definitely use this company/engineer in future.

, SG5

03 Oct 2017

Gas / Heating engineer

I was really impressed with the friendly efficient service received from Mark. He answered my request for service within five minutes of it being posted. I would not hesitate to recommend him to anyone. Brilliant!

, LU6

28 Sep 2017

Gas / Heating engineer

Excellent Service explained every detail quick efficient service, have booked for next years service.

, MK13

30 Sep 2017

Gas / Heating engineer

Absolutely excellent. Competent, polite, punctual, helpful and personable. Very satisfactory indeed.

, SG1

16 Oct 2017

Gas / Heating engineer

I have no doubt that 'First Rate' is applicable to describe the quality of the service I received. Mark Haines was on time, having phoned me shortly beforehand. His comments on technical aspects of the boiler and the gas service system were informative & helpful. He provided a detailed print-out summary of his evaluation of the system. The cost of the service was fair and reasonable. I intend to use his expertise for future servicing of another boiler in another property.

, MK15

29 Sep 2017


Fantastic service. Mark was very helpful and I highly recommend him.

, SG6

09 Oct 2017

Gas / Heating engineer

Mark is a thoroughly nice man and did an excellent job. He pointed out a few things that my boiler fitter had not done but did not push me to book the work with him. He was polite and knowledgeable and I felt comfortable with him being in my home. He did the job quickly and efficiently and I would not hesitate to book him again or recommend him to others. Thanks Mark

, SG6

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Gas Safe Certifications

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Registered name
First Rate Boilers limited
Reg No:
First Rate Boilers limited

Areas serviced

Services available

Top trades offered by FIRST RATE BOILERS LTD


Plumbing Repair & Maintenance


Gas boiler - installation / service / repair

Gas / Heating engineer

Gas Fire

Gas Cooker / Hob - installation / repair