Primary trade Gas / Heating engineer
102 ratings
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102 ratings

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Home Response is a specialist, nationwide provider of boiler, appliance and home emergency cover for landlords and homeowners.

Ratings & reviews

HOME RESPONSE 360 LTD rated for Drainage Specialist in Accrington


Overall rating

102 total ratings 1 last 30 days 2 last 6 months 19 last 12 months

10 Jul 2019

Gas / Heating engineer

The company quoted the price but refused to confirm time and datre of servicing the boiler in writing. Waste of time. Please DO NOT trust this company as they appear only to obtain your cash without any work done as they demand money upfront with no option to cancel.

, LE4

06 Aug 2019

Gas / Heating engineer

They are bigger company than I expected.but was worth it! Excellent service and did the job as per my expectation

, SL1

27 Jun 2019

Gas / Heating engineer

Unreliable. Rude. Said one thing, did another. I ended up cancelling the whole booking due to their own incompetence. Would never use or recommend

, B68

17 Jun 2019

Gas / Heating engineer

Rated people allows tradesperson to provide a quote. This company wanted to charge me £50 just to come and provide a quote. Also, this is not an individual, its a big company When you'll call, you'd be moved around to speak to someone. Everyone asks all the details again. Feels more like a call centre.

, WD3

10 May 2020

Gas / Heating engineer

Excellent job! Would highly recommend.

, LE4

17 Jun 2019

Gas / Heating engineer

A job and a time was agreed and a price; money was taken from my account. I rang this morning when nobody appeared. The company said that nobody was booked in and that they never agreed times over the phone....So strange that I entered the hour and the day into my electronic calendar. They have agreed to return my money within five to seven working days. A complete waste of time and maybe money....

, SE10

16 Jul 2019

Gas / Heating engineer

Great and easy service

, TS6

25 Jun 2019


Steven was very helpful and diagnosed the problem immediately. Arrived next working day to replace part.

, RG4

28 Jun 2019

Gas / Heating engineer

Very helpful Good communication as well Thanks

, WF8

14 Jun 2019

Gas / Heating engineer

He didn't complete the job and left the boiler off all night, which I had to get a new engineer to complete his shoddy work. He quoted £110 for a part that widely retails for between £17-£25. When I refused to pay his price he shut the boiler off and left with no explanation to me. I had a baby in the house and he left me with no heating or hot water.

, HU15

Trade certifications

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Gas Safe Certifications

This tradesperson is Gas Safe registered to work safely and legally on gas appliances in the UK.
Find out more about Gas Safe

Registered name
home response 360 ltd
Reg No:
home response 360 ltd

Areas serviced

Services available

Top trades offered by HOME RESPONSE 360 LTD

Primary trade

Gas / Heating engineer

Gas and Oil-Fired Boiler

Gas Fire

Gas Cooker / Hob - Installation

Drainage Specialist

Drains - Installation / Unblocking / Cleaning

Floor fitters

Water Underfloor Heating

Vinyl Flooring



Solar Panel Installation

Water Underfloor Heating

Specialist Tradesman

Water Underfloor Heating