IMA group

Primary trade Gas / Heating engineer
101 ratings
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100+ ratings

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Member for 11 years

IMA group

101 ratings

About IMA group

IMA Group are a property maintenance company specialising in central heating and boiler replacement

Ratings & reviews

IMA group rated for Plumber


Overall rating

101 total ratings 0 last 30 days 1 last 6 months 2 last 12 months

01 Apr 2022

Gas / Heating engineer

All the work done very quickly. Very reasonable price. No complaints on the professionalism on the work carried out. Explained the work that was needed. No problems.

, G66

19 Aug 2021


Reliable and good job done

, G33

22 May 2021

Gas / Heating engineer

First class service, fantastic workmanship , very impressed.. Would definitely recommend.

, G69

26 Oct 2020


excellent service

, G72

04 Aug 2020


Good work and resolved the issue.

, PA4

07 Sep 2019

Drainage Specialist

Understood the job, worked efficiently, explained all. Pleasant and polite. Charged fee appropriately. Offered more helpif needed. Would like to get his service again and would refer to others. Thanks

, G41

22 Aug 2019


Job done efficiently without problems. Ian is an experienced plumber and friendly person to deal with. Would ask him to do other jobs without hesitation and would recommend anyone to hire him.

, ML3

12 Aug 2019


Iain was very fast to respond with an offer to do the work. He then visited the house and was able to do all the work with the right parts on the first visit. Good value for money.

, FK10

11 Aug 2019


Gratifyingly quick response from IMA: he called up, arranged to come next day, and showed up when promised. By which time, leaking taps had risen to three. IMA got stuck in, re-placed kitchen tap (head badly chewed-up), freed and re-bedded bathroom tap cartridge, and replaced the third taps (which was fitted impossibly tight to tiles). Very impressed with Iain's care & effort to free stuck cartridges, and with his diligence in making good all repairs: clearly a plumber of much experience and expertise.

, PA18

21 Jun 2019


Responded promptly and fixed the problem

, G61

03 Jun 2019

Gas / Heating engineer

Iain was fantastic and I have no problems recommending him. He gave great advice and the work was top notch. Thank you so much for the work.

, PA14

07 May 2019


Iain came out quick to quote and was ready to go. His price was reasonable and carried out the job as planned. Would definitely use again

, G43

05 Mar 2019

Gas / Heating engineer

Very quick to respond and arrived when he said he would to offer the quote. Boiler and radiators replaced on the day arranged and the house was left tidy, all of the old radiators and the boiler were taken away. One small hiccup noticed on the evening it was fitted and he was out the following morning to make right. No hesitations in recommending IMA Group. Well done guys.

, ML5

03 Feb 2019

Gas / Heating engineer

Despite not being in my area or available to assist, Iain took the time to phone and attempt to talk me through the repair of my central heating emergency. I’m glad to say he helped me find a short-term fix to save my family from freezing and we were extremely grateful. Would definitely recommend, clearly a first-class guy.

, KA23

16 Jan 2019

Gas / Heating engineer

Would recommend this company.Turned up on time, finished the job when they said they would and cleaned up after themselves. When there was a little problem with the pressure they came out and fixed it that day. Bernadette Simpson

, G41

10 Jan 2019

Gas / Heating engineer

Ian was very quick to respond to the job request and the boiler installation was completed within 2 days of initial contact. Ian, Gary and Steven with assistance from Alan did a very tidy job removing the old boiler and installing the new one. Very pleased with the job and happy to recommend IMA group.

, G68

06 Jan 2019

Gas / Heating engineer

I can not give this man enough praise for the way he does his job he gave me an estimated time of arrival and spent a lot of time finding the problem and was quick at solving it , I was two weeks trying to get someone to find the problem with my heating. Iain and Gary did an excellent job with my central heating, i would have no hesitation in recommending him to all my friends Derrick Dawson

, G40

06 Dec 2018

Gas / Heating engineer

An excellent job, very reliable and efficient. I would recommend this company to others without hesitation. They gave me excellent advice and guidance in relation to my requirements and the options available. They came as planned , left as planned and the boiler installation was successfully completed as agreed and on time.

, G12

02 Dec 2018


Excellent service at a very competitive price.

, FK2

16 Jul 2018


Five star rating. Iain and Gary arrived quickly on a Saturday evening to assist in making safe heating system due to leaking unvented water tank resulting in no hot water. They pulled out all the stops to locate a replacement water tank and get heating back up and running on Monday even juggling some other works. Costs very reasonable and clear Workmanship was carried out to a very high standard and I would have no hesitation in either recommending them or using their services again. First Class Service

, G66

Ask an expert

IMA group answered questions about Plumber

's question
Sun 1 Dec 2013 10:28am

I live in a 3 bedroom detached house. I have 11 radiators throughout and 3 toilets. I am getting confusing advice from quotes. Some quotes have said a combi boiler 30kw would be best and others state that a combi boiler would not be suffice and that I need a normal boiler. Also some have stated that I need to have thermostats on every radiator by law, others say I only need them in the bedroom. some have said that I need a new flu others have stated I don't. I have been quoted from £2000 to £4500. please help!

  • Iain McAlpine's Answer
    Sun 1 Dec 2013 11:39am

    Hi Neil Your boiler would depend on your hot water usage, I take it you have a main bathroom, an en suite and a small toilet down stairs for visitors, if you have electric showers in the bathrooms the 30k combi would do, if you have thermostatic showers you have to think would a combi cope with someone running a bath and someone having a shower at the same time, some people go for a normal boiler and a water tank that gives you hot water at mains pressure (unvented domestic hot water tank, fast tank) as they can be called so look at the hot water the combi will produce ltrs per minute, as for the thermostatic valves this is a new one to me. Iain

's question
Sun 24 Nov 2013 18:45pm

My washing machine recently started making a funny noise & now doesn't work. The drum doesn't spin so it could be the belt or the motor but I don't know whether I need a plumber or an electrician

  • Iain McAlpine's Answer
    Sun 24 Nov 2013 20:26pm

    Hi there You need a white goods( fridge, washing machine, etc ) engineer

Areas serviced

Services available

Top trades offered by IMA group

Primary trade

Gas / Heating engineer

Gas Fire

Gas Cooker / Hob - Installation

Electric Boiler - Installation


Bathroom, Kitchen and WC Plumbing

Plumbing Repair & Maintenance

Power Showers and Pump

Specialist Tradesperson

Whole Internal Refurbishment

Window fitter / Conservatory installer

Single / Double Glazing

uPVC Windows & Door

Perspex / Protective Screens