Primary trade Builder
12 ratings
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Member for 5 years


12 ratings

About impact

IMPACT is a small company that works with individuals and property management company's undertaking full kitchen, bathroom, property renovations and general maintenance work. Our aim is to give a prompt, friendly and competitive service.

Ratings & reviews

impact rated for Bathroom fitter in West Wickham


Overall rating

12 total ratings 0 last 30 days 0 last 6 months 0 last 12 months

03 Aug 2020


Stephen was fantastic. He made sure the kitchen was ready in time for us to move in. He has been polite, helpful and hardworking throughout. When there were delays for deliveries (because of coronavirus) he always found a solution, changing the order that he completed tasks to keep the work moving and get it finished on time. No problem was too difficult - he always came with solutions. he even gave us helpful advice for other DIY problems too. We will definitely book him again and highly recommend him.

, SE13

18 Feb 2020

Bathroom fitter

Stephen replaced our shower enclosure and tray and repaired damage to the surrounding tiles and floorboards. The standard of work was excellent, he used good quality materials, the cost was very reasonable and he completed the job to schedule. We would use Impact again without hesitation.

, SE15

29 Aug 2019

Kitchen Specialist

Stephen Back was courteous, conscientious and nothing was too much trouble. He fitted our kitchen having to work with the less than perfect CAD plan produced by another fitter, and he even returned whilst we were away in order to complete it. We had left a long 'to do' list, many of the items were 'extras' which Stephen was very obliging in doing. We are very happy with our finished kitchen and would not hesitate to use Stephen's services again.

, SE13

07 Sep 2017


Stephen was incredibly helpful and professional. No job was too small and he went beyond the Call of duty every time he came to do work. He's my house angel!

, SE8

03 Aug 2017

Carpenter / Joiner

Reliable and did a good job fitting the wardrobe! Would recommend and use a again.

, DA5

17 Jul 2017


Excellent work - went above and beyond to make sure I was happy. I highly recommend Stephen.

, SE19

10 Jul 2017


Stephen was very flexible on dates/times and did a very efficient and tidy job. Would recommend highly!

, SW19

21 Jun 2017


Came in good time, offered a professional and friendly service

, BR5

19 Jun 2017


He turned up on time job was done in the time I was told. All good

, BR1

03 Jun 2017


Fast, efficient repair at a reasonable price. Thank you

, CR8

21 Dec 2016


Reliable, friendly and helpful. When a problem arose after his first visit he returned quickly and sorted it out. It was only his second job through Rated People, but he deserves many more.

, BR4

27 Nov 2016


Stephen is an outstanding professional, he arrived on time and completed the work to an exceptionally high standard. If you're looking for someone you trust to do a good kitchen plumbing job, at a good price, contact Stephen Back.

, BR3

Ask an expert

impact answered questions about Bathroom fitter in West Wickham

Yasmeen Zaman's question
Sun 30 Dec 2018 21:39pm

I have old wall which I want a smooth finish on . Do you have to bond it before you skim it ? What's the procedure of making smooth walls?

  • Stephen Back's Answer
    Mon 31 Dec 2018 16:17pm

    You would need to apply a bonding agent to the walls before skimming. ie Unibond.

Tony Burgess's question
Tue 24 Apr 2018 8:46am

Gravity fed system all radiators are hot but only cold water from hot taps?

  • Stephen Back's Answer
    Tue 24 Apr 2018 19:1pm

    Sounds like a problem with your port valve. You need a heating engineer

Areas serviced

Services available

Top trades offered by impact

Primary trade


Cellar & Basement Conversion

Garage Conversion

House Extension

Bathroom fitter

Bathroom Repair

Bathroom Tiling

Wet Room Installation


Chimney Building / Repair

Pizza Oven

Carpenter / Joiner

Wooden Staircases

Bespoke Kitchens

Wooden Decking