Platinum Property Maintenance rated for Roofer in Newton Abbot
9 total ratings5 last 30 days6 last 6 months7 last 12 months
07 Nov 2018
John and his team turned up on time, were polite and willing to explain what was going on and why. Discovered additional problems and fixed them, at the same time finding that the original problem was not a bad as originally thought, resulting in the end costs being less than the original quote. Did a very good clean-up at the end of the job.
Discovered problems with the adjacent property and advised neighbour of them but did not press to carry out that work.
Noticeable lack of any paperwork.
27 Oct 2018
Honest, good value and job completed quickly would recommend
03 Nov 2018
Felt under pressure to widen scope of job once started. Turned out very expensive. Workmen polite & hard-working but left gutters clogged and felting untrimmed. Invoice not itemised to show costs of materials & labour. Pressed twice by phone to pay immediately. No response to my emailed questions. Overall impression of being over-charged. Alarmed to discover that while on site firm's rep badgered my frail elderly neighbour to have work done on her roof: surely questionable practice.
26 Oct 2018
Job was priced well and can’t complain with that, only let down was the time to do the job. Took them a couple of attempts due to a lack of communication between themselves. Can’t fault the commitment though as they got the job done.
02 Oct 2018
John surveyed the job the same day I placed the enquiry and completed the job the following morning.
30 Oct 2018
I wish I could give positive comments.Unfortunately I cannot.
I do not know if the work was done up to standard as it was roof work and I was promised to get pictures before and after. I have not got any pictures and have serious doubts which I cannot find out if should be worry. I believe that promised guarantee does not mean anything as I was not provided with invoice and the webside on rated people does not have any address so I have no details about the company.
Not happy at all and I cannot recommend.
Little bumpy but can recommend. Lee is a very nice person. If I can suggest make sure all paperwork is up to scratch. Thank you for your work and hope will have more in future as well as our relationship will be maintained for the next 15 years in the duration of guarantee for the work.
HOMEOWNER, 30/10/2018 8:39
Thank you Maria
TRADESPERSON, 30/10/2018 9:04
05 Jan 2018
Fast call out and helpful. Job was done well and with a smile. Paperwork limited!
Fast call out and very helpful. Job done with a smile.
HOMEOWNER, 05/01/2018 11:02
Thank you and we are please that you chose to use us.
TRADESPERSON, 05/01/2018 11:57
02 May 2017
Came round, was late and not the person who left message originally, quoted me price over the phone 5 mins after a guy left, only took a picture from the ground of the chimney, did not look closely at the problem, I did ask him to give me a written quote with a List of what he was doing, he said he would send but never did, so will not use
Guy rang me and apologised for not getting back to me as problems with e-mail, has now quoted me so no problem now, job now in decision process
HOMEOWNER, 02/05/2017 21:08
16 Mar 2017
They have done a very good job and I'm well satisfied.
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