Pressure Wash Rescue

Unfortunately Ben did not come,except once, but sent a young assistant. He did come briefly to do a job as his assistant didn't have the appropriate tools. Although very pleasant, the assistant was not a gardener, and at £50 per visit of barely one hour, this proved a very unsatisfactory and expensive exercise. I chose to terminated the engagement.

HOMEOWNER, 23/05/2020 16:42

Thanks for your feedback and as we discussed on the phone we didn't charge for the last visit that we completed as I accept that sometime things don't work out as planned. I apologise that Connor kept asking if he'd missed anything and you felt that showed lack of ability. Over the four visits I did attend twice and would have willingly reviewed how we approached things to meet your expectation. I did see and speak to you the visit before but the first time I was aware of an issue is when you rang to cancel

TRADESPERSON, 23/05/2020 17:35

No work was done during the last visit as Connor was here for only a brief time, so there most certainly could be no charge. Following a phone discussion with you, Connor disappeared fairly rapidly. He didn't ever ask if he'd missed anything, but asked what I wanted done. You were obviously at our initial meeting, then once to do work when Connor didn't have the appropriate tools, accounting for two visits. An unfortunate and costly experience for me when I'd hope for some professional expertise.

HOMEOWNER, 23/05/2020 18:48