If you're unsure how Rated People works, or you have a question that we haven’t answered in our FAQs below, our customer service team are here to help.
Our London-based team are on hand to answer your emails Monday to Friday.
How it works
We connect homeowners with quality, local tradesmen.
Homeowners post their home improvement or emergency repair job for free. Up to three tradesmen in the homeowner’s area may then purchase their job lead and contact them to quote.
Each tradesman will have the opportunity to quote for the work, so the homeowner can make a decision on who to hire based on the tradesmen’s quotes, ratings/reviews and examples of their previous work.
Send us your questions or queries here:
We have a very low level of complaints but when they happen, we take them very seriously. Serious disputes are referred to our Performance Audit Team (PAT) who conduct a thorough investigation and mediate between the parties.
Frequently asked questions
Head office addressRated People Ltd,
3rd Floor, 66 Buckingham Gate,
London, SW1E 6AU