Dalton Thompson
Hi Craig, The most likely reason for this is that the photos are either too large or the wrong file format. Photos need to be 10MB or less and either JPEG or PNG. If you feel that the photos you're trying to upload should pass this test, please email me at [email protected] with the email address that you use to sign in to your account and your company name and I'll look into this for you. Best Wishes, Natalie The Ask an Expert Team
