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How to resolve issue with tradesman?

Posted by Joe Matthews, on
Hi, we found a tradesman through this site and he has been carry out our required work. We are very disappointed with the service that we have received from him and also the work is of poor quality! How do we go about resolving this when the tradesman does not answer his phone or respond to emails?
Edward Thompson

Edward Thompson

Hi Clare try contacting Rated People's customer service team to see if they can help, if not get in touch with Trading Standards at your local council. Its important to get a written quotation prior to starting any work this should have the traders name and address on it, if it doesn't alarm bells should be ringing. Its your peace of mind if something goes wrong. Ed

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