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Problems with Builders

Posted by Deb Griffiths, on Wed 31 Aug 2016 05:13pm

I engaged a builder from Rated People in March to rebuild my garage and replace driveway. It is now the end of August and the job is not finished. They keep making excuses but worst of all they do not now contact me at all. I'm at my wits end. The builders were from Bridgend and are called Mark Hawkins and Matthew Hosey. Is there anyone who con help please? I would dearly like to engage someone else but fear it will now cost me more than their original quote. Could someone please come and provide quote for the remainder of the work, so that I can try to get some money back from them.

Dalton Thompson

Thu 01 Sep 2016 08:44am

Hi Deb, I'm sorry to hear about the trouble you're having. I'd like you to have a chat with our Customer care team about this so they can offer advice on what to do next. If you contact them through ratedpeople(dot)com/contact-us, a member of the team will be back in touch to help. Thanks, Natalie Ask an expert team

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