
Dalton Thompson
Hi Anne, I'm sorry to hear of your experience. Please do get in touch with our Customer care team at support(at)ratedpeople(dot)com to discuss this further. I'd also encourage you to leave a rating to inform others about your experience. We have advice about how to do this at: ratedpeople(dot)com/c/help#giving-feedback-and-ratings Thanks, Natalie Ask an expert team