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Gerry Carlton - Hampstead Home Improvements, hasn't finished the job

Posted by Jordan Cushing, on
My Decorator, Gerry Carlton - Hampstead Home Improvements, hasn't finished the job and what is complete is already peeling and looking shabby. There is still some money outstanding but he is not answering phone calls or emails. What are my options?
Michael Gardner

Michael Gardner

call around to see him offer to sort it out once sorted and dried there would be no reason why they should not pay. regards

Richard Mckeown

Hi Jordan. Sorry to hear your problems. I do not know how long you have been trying to get hold of him, but if no contact after two weeks or so, then maybe go back to Rated People and see if they have any other means of contact. If you know where he lives, maybe a visit there, and if not, trading standards. Once you have contacted him or maybe can put something through his letter box, you can give him a time limit to respond or failure to do so, and you could take him to court. Hope this helps

Robert Glen

contact rated people decorators, ask to get a quote if it comes below the figure outstanding. Send email to the company that you are getting someone else to finish the job and there will be no more money forthcoming. Again that's my personal opinion. Bob Glen Decorator.
Phillip Vorster

Phillip Vorster

You can contact rated people to try get hold of him, failing which as a customer you can put a negative rating on his profile and try get someone else to rectify the problems. Hope it works out for you.
Tony Hutton

Tony Hutton

Your options are to contact trading standards or if he is registered to a reputable body contact them ie decorators federation builders federation also try his contact address my personal opinion is never to pay anymore than a percentage deposit till work complete and customer satisfied also refrain from paying anymore also if companies only have a mobile contact leave well alone I feel for you on this matter as I have solved various problems for customers in the past in similair situations
Nish Maroo

Nish Maroo

Hello Jordan, I would request you to do the following step, First of all If you knew Gerry from Rated People please call the office and tell them what happen, they will help you. Secondly, He may be sick or have few personal problems in his life, so better give him time to recover. I hope I have given you few steps to follow. Thank you,

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