How do I contact Rated People to justify my lead credit requests are g

1. I am a newly registered tradesman with rated people. So I have zero ratings at the moment. I bought a lead at a time and get in touch with the owners of the lead immediately by email and phone call/text. But each time, the owner would say the job is been given to another person or will not reply or it will be impossible to contact the job owner. Because I am in need of a job to do, I would look for another lead and buy as soon as I get a negative reply from the last lead. I have a build-up of lead credit request due to the fact that I could not make requests for lead credit at the initial stage because I have no rating and because I do not have a profile picture. I was able to request for lead credit about 4 days ago (which was after I loaded my profile picture). But I had 4 lead credit request declined and 4 approved out of 8 lead credit requested on same day. The reason Rated People gave for rejecting my lead credit request is quoted below, “You are receiving this email because the number of leads you have requested credit for exceeds what we assess is normal for your trade and area”. How do I contact Rated People to justify myself in these cases. Because most of these leads owner say they had given the job to another tradesman even though the lead shows I am the only tradesman that bought the lead. Or that the job is being delayed even though the job timing was urgent on the description.