Dalton Thompson
Hi Ade, I'm sorry to hear that you're not happy with the tradesperson you found. In the vast majority of cases, our homeowners have a positive experience using our service but we know that there may be occasions when things don’t work out. If this happens, our Homeowners’ Guidelines for Dispute Resolution outline the steps you can take to resolve your dispute. Please copy and paste this link into your search bar: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution Feel free to contact us directly at rated.co.uk/contact, if you need further assistance. Thanks, Alex Ask an Expert team