Ask an expert

Get free help from our community of tradespeople

How can I complain

Posted by Ade Ogayemi, on
I asked the tradesman to remove the skirting board when he did the plaster crumbled. I asked him to fill the gap by replastering instead he fills the gap with this spongy material. I now have to pay him what can I do? I am not happy
Dalton Thompson

Dalton Thompson

Hi Ade, I'm sorry to hear that you're not happy with the tradesperson you found. In the vast majority of cases, our homeowners have a positive experience using our service but we know that there may be occasions when things don’t work out. If this happens, our Homeowners’ Guidelines for Dispute Resolution outline the steps you can take to resolve your dispute. Please copy and paste this link into your search bar: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution Feel free to contact us directly at rated.co.uk/contact, if you need further assistance. Thanks, Alex Ask an Expert team

What would you like to do now?

Find more questions Create my Job

Homeowner stories

Homeowner stories - Nick

Nick shares his story of finding local tradespeople in his new area.

app-icon

Get our app for homeowners

  • Send messages and get notifications from tradespeople
  • Add photos to get more accurate quotes
  • View tradespeople’s profiles