Complaint

Posted by Jo Hughes, on Mon 03 Feb 2014 09:45am

I was threatened by one of your rated tradesman had to call police please can you give me your customers service phone number thank you JO

Rafal Kaczynski

Wed 12 Feb 2014 12:25pm

Hi JO It is very sad to hear what happened and unfortunately one of our members become unprofessional. I would suggest to report him to Rated People support team who will suspend his account and he will never ise our website to find work Best regards Rafal

(1) Was this helpful?

Michael Tucker

Mon 03 Feb 2014 03:28pm

Hello Jo, It's very said to hear of this kind of behaviour, I hope that rated people strike them of there list. Regards Michael.

(1) Was this helpful?

Dalton Thompson

Mon 03 Feb 2014 03:16pm

Hi Jo, I'm very sorry to hear of this and would like to reassure you that we take complaints like this very seriously. I have emailed you privately to gather information and have passed your message on to our customer support team. Best Wishes, Natalie The Ask an Expert Team

(1) Was this helpful?

Jeff Adams

Tue 04 Feb 2014 11:45pm

Hi Jo Very sad to hear this. Like others have suggested contact the Rated Team ASAP

Was this helpful?

Andy Thornton

Mon 03 Feb 2014 06:51pm

Hi Jo if you rate the trades man stating his behaviour Rated will be in touch. This area is for general questions and therefore may not be seen by the relevant people Regards Andy

Was this helpful?