Dalton Thompson

Wed 09 Jul 2014 08:35am

Hi Stuart, I'm very sorry to hear that. If a tradesman is sourced through Rated People, our customer support team are here to help you discuss this further and provide you with advice on how best to proceed from here: http://www.ratedpeople.com/contact-us/contact-us-form. If the tradesman was not from Rated People, we would advise contacting the Citizens Advice Bureau and/or Trading Standards, who will be able to assist you further. Best Wishes, Josh The Ask An Expert Team

(2) Was this helpful?

Jeff Adams

Wed 09 Jul 2014 08:50pm

Hi stuart please contact me on guild flooring,can email Trading standards are long term option where as a number of complaints. C.A.B will advise. However proceedings should start at a small claims court very surprised rated people didnt give you this options. will cost about £40 regards Jeff

Was this helpful?