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Review problems

Posted by Nick Kihlberg, on
Tpr roofing used who turned out to be a rubbish tradesman, but no review published, why? I've emailed for an explanation, no reply. Not quite what the site is all about is it?
Edward Thompson

Edward Thompson

Hi Nick if you have obtained the services of a tradesman through this site then you are able to leave a review for the work carried out, whether it is good or bad. Other potential customers need to be warned. Contact Rated customer services to find out why it hasn't been posted. Ed
Dalton Thompson

Dalton Thompson

Hi Nick, I am sorry to read you are having issues with a tradesman that uses our site. We do allow both positive and negative ratings to be posted to our service. Ratings are left in the order the job was posted and can advise to check the tradesman's profile page and it should be on his "Ratings" tab at the top right corner. I have also arranged for a member of our complaints team to discuss your negative experience further and see how we can assist you moving further. Best Wishes, Josh The Ask An Expert Team

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