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BT phone socket repair

Posted by Maryam Mousavi, on
My BT phone socket does not appear to be working. I got a local electrician to look at it and was told that it could be a section of the wiring (the other phone socket in another room works so the problem is just with one. It is is not the phone as i have connected it to the other socket and it works.
Allan Charles

Allan Charles

HI Maryam, I would suggest that the wiring from the faulty socket be tested back to the socket/junction box where it picks up its feed from....If this has been done and proved to be failing the test, then the cable will need to be replaced

Thomas Temporal

This is a simple job to diagnose. If connections are all tight a continuity test should be done on the cable to confirm the cable is not damaged. Even if a core is damaged another core could be used. If you post the job on Rated People you will get 3 free quotes to rectify your fault. Regards Thomas
Michael Tucker

Michael Tucker

Hello Maryam, Welcome to the site. Very simple job. I don't think that the electrician you used tried had enough. Best to get an on site survey/quotation done, this is a free service to you and you will get 3 quotes. Simply post your job onto rated people's site. You are not obliged to go with any of the quotes- but ever job that's posted is paid for by the relevant tradesmen.if they contact you that means they are interested in your job. If one of them are awarded the job then great news for you both. ratedpeople.com Regards Michael

Ian Brumhead Grant

Check the connections in the rear of the socket. Telephone cables come in single strand four or six cables and slot into very small terminals. Most are push fit and it is likely that one of the leads isn't quite making contact

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