Edward Thompson

Fri 22 Aug 2014 06:57am

Hi Stephen your first action should be to leave a bad review for him to warn other potential customers what he is like, log into Rated People and go into jobs you have posted and leave a review. Your second action would be to send him a letter recorded delivery ( hopefully you have his address! Should always be on letterhead of quotation) outlining the issues you have with the work carried out and giving him a set period of time to rectify them. Warn him that failure to rectify the work will result in you contacting Trading Standards and possible legal action to recover any money you have paid. That should work! Ed

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Dalton Thompson

Thu 21 Aug 2014 03:12pm

Hi Stephen, I'm very sorry to hear that you are experiencing issues with a tradesman found through the site. Our customer support team are there to help you discuss this further and provide you with advice on how best to proceed from here: http://www.ratedpeople.com/contact-us/contact-us-form. Best Wishes, Lee The Ask an Expert Team

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