Ask an expert

Get free help from our community of tradespeople

Buying Leads

Posted by Graeme Collins, on
If I click on the "buy now' tab then after reading the details, I decide to 'reject' it will I ill I loose that credit?
Dalton Thompson

Dalton Thompson

Hi Graeme, You can read all the details of the lead before you buy it, which should hopefully give you enough info to make a decision. If you decide to buy it, the only additional info you'll get will be contact details for the homeowner. Once you've bought a lead, you won't be able to see the 'reject' button. If you don't like the look of a lead, you can use the 'reject' button to remove it from your leads list. We'll also ask for some feedback on why you rejected it - we collect this feedback from lots of different jobs, and then use it to help homeowners make their job posts as good as they can be. If you buy a lead and the homeowner doesn't give you a chance to quote, it's possible to ask for the credit back to spend on other leads - you can see all the details here: ratedpeople.com/c/tradespeople/lead-credit-request-policy Thanks, John

What would you like to do now?

Find more questions Create my Job

Homeowner stories

Homeowner stories - Nick

Nick shares his story of finding local tradespeople in his new area.

app-icon

Get our app for homeowners

  • Send messages and get notifications from tradespeople
  • Add photos to get more accurate quotes
  • View tradespeople’s profiles