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Complaints

Posted by Ruth Trebilcock, on
I have had a particularly bad experience with one of the tradesmen offered by Rated People. So far I have had no joy in contacting him. I have advised him that I will be pursuing this matter further and have allotted four working days to come to agreement before I start legal proceedings to recover my money, plus the additional costs of putting this work right. My question is is it a mandatory requirement for all tradesman to have insurance in the event things turn out badly?
Rafal Kaczynski

Rafal Kaczynski

Dear Ruth Every tradesman on Rated People have a portfolio with a feedback received from previous jobs. There is opportunity by the way to choose right person for a job as you can see what other customers are saying about his workmanship and experience. I am sure that anyone who is registered tradesman has P&L insurance with cover up to two milions Just in case if anything will go wrong. So please ask hm first about insurance and try to deal with him face to face or leave him very bad feedback to prevent futher customers with this sort of problems. Best regards Rafal

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