Dalton Thompson
Hi Susan, I'm sorry to hear that! If your experience was with a tradesperson you found through Rated People, I'd recommend contacting our Customer Support Team for help: ratedpeople(dot)com/contact-us/contact-us-form. I've had a quick check of your free homeowner account and I can't find any trace of a message left for the team through the online support form, or a previous question posted on our Ask an Expert section. Kind regards, Natalie The Ask an Expert Team
