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Is there a complaints proceedure for your registered tradespersons

Posted by marshall hunter, on
I'd like to understand if Rated People have a proceedure to complain abou their registered traders. i have a situation where one has put my families life at risk and need to ensure others dont end up in the same position
Dalton Thompson

Dalton Thompson

Hi Marshall, Thank you for letting us know. This kind of behaviour isn’t something we’d expect from a tradesperson on Rated People. We'll do what we can to help - please follow the advice here: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution. You can also reach out to our customer care team by visiting rated.co.uk/contact and they'll be able to assist you further. Hope this helps. Thanks, Alex Ask an Expert team

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