Dalton Thompson
Hi Leon, In the first instance, we always recommend contacting the homeowner to discuss the matter with them directly. If you've tried that, we then encourage you as the tradesperson to leave a clear and polite response to the review giving your side of the story. This helps to show other homeowners how you deal with issues when they are reading your reviews. As a last resort, you can contact us and we will investigate the review. Please note that we will only remove reviews that breach our guidelines. I hope this helps, Jon
