Hi! I have a beauty salon opening in a couple weeks. I hired the same builder to do floors, ceilings, walls, plumbing, carpentry, demolition, etc. and have a question about the quality of their work.
The builder was hired to build two separate raised platforms on the main floor to support raised benches and work areas for pedicure services. The agreement was to use the same faux-marble ceramic tiling as the floor itself so that it’s just essentially a raised step. We did not discuss the builders use of metal tile trim along the edges of the raised platforms—sort of to cap the corners of the ceramic. I’m concerned this is clearly cutting corners and it is not aesthetically favorable. Considering no discussion or agreement we had mentioned the use of trim, can I insist he redo it? This is for a £20K+ full shop fitting renovation after all. Also, his tile work is rather sloppy and there are significant chips along the cut lines too. A floor tile also cracked under foot within minutes of first walking in after tiling, though other aspects of work are quite good. Much thanks for any insight!
