Matthew Leyshon
Do you have a contact number of the engineer ? Have you paid him in full ? If so contact him , give him a chance to pay you some money back , give him a deadline and ask for some money by say 10 days - take into account if he supplied materials then you have those so he doesn't need to give you one u back for those - tell him your not happy with the work and you will go to trading standards if he doesn't give refund - if he doesn't then go to trading standards - I am running a small business and reputation is everything , there will always be complaints no matter how good the company but it should always be to a good standard , If you have paid in full then it may be hard because once you pay that balance technically your saying your happy With the work I would be happy to help at any time Also if he is off rated people then leave him a bad review , reviews are everything to me
