Dalton Thompson
Hi Paul, We have more info on this at ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy - you'll need to replace the (dot) with the punctuation as there are restricted characters on here I'm afraid for spam reasons! If you have any other questions after reading the info there, our customer care team can help. You can reach them by emailing support(at)ratedpeople(dot)com - same applies with the '(at)' and '(dot)'. Thanks, Natalie Ask an expert team