Stephen Mitchell
I assume the damage was not admitted/discussed at the time. It is common to have a little bit of "blow out" on the outside wall which silicone sorts out, but your wall damage sounds quite bad and this should have been addressed properly at the time. If plaster or cement can't remedy this then a go on ebay and search "burst blast brick cable cover" which you can buy for £1.50 and stick on with silicone. You do have redress but by the sounds of the repair already done I wouldn't bother.