Sergejs Leonovs

Tue 12 Nov 2013 12:00am

Hi Carole This is a common mistake of our customers: - Give the work craftsman who are not registered on our site, artisans who do not have recommendations, photographs of previous work - Usually the customer does not understand that: professional and high-quality work and guarantee work will be more cost , than the cost of repairs. The only advice to turn to other craftsmen whose highest rating that would make repairs , this is priority now. sorry i cant give better advise Regards Sergejs

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Benjamin Macann

Thu 14 Nov 2013 08:10am

Keep trying him if no joy .contact trading standards and tel him you are going too let future customers no about the standard off work as well

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Keith Pugh

Tue 12 Nov 2013 08:37pm

You should always check your roofer out before giving him the job follow up on past jobs he has done

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gregory mckenzie

Tue 12 Nov 2013 06:33pm

did you get a receipt for the work done carole

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jason reagan

Mon 11 Nov 2013 09:03pm

If you were given a guarantee you should contact them via a text to their mobile and in writing to their registered address giving them a time limit to rectify the problem otherwise you will contact Trading Standards.

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samad omry

Mon 11 Nov 2013 07:41pm

priority now is to get some one who can rectify the leak , and then email the the other trader to refund you some of the money.

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Tim Partington

Mon 11 Nov 2013 06:30pm

Hi Carole, the best thing to do first is a recorded letter that has to be signed for, trading standards will also give you good advise but i feel it could end up in small claims court and after all that it would probably be cheaper for you to pay a reputable contractor to put the work right, sorry i cant give better advise. Regards Tim.

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