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How do I get a tradesman to complete a job staisfactorily?

Posted by Carol Monaghan, on
I paid out over £9000 for a new roof in June. At the time I showed the roofer the problem area of the roof. He is now quoting £600 to do additional leadwork which was not done at the time "to keep the costs down". Since the leadwork needed is at the original problem area, I don't think I should have to pay any more. Please advise.
Dalton Thompson

Dalton Thompson

Hi Carol, If you found this tradesman using the Rated People service please contact our customer service team, we take instances like this very seriously. Please contact us via our online form here: http://www.ratedpeople.com/contact-us/contact-us-form Best wishes, Charlotte Ask an Expert Moderator
Rafal Kaczynski

Rafal Kaczynski

Dear Carol We always recomend to post a job on main website because some of a job needs to be seen before any advice is given. Our service is free of charge with no obligation quote and our tradesmans are happy to help with every aspects of jobs. I would strongly recomend to post a job on Rated People home page then 3 companies will get in touch then you would be able to choose the right person as you would receive an e mail with a link to tradesman account where you would see a pictures and you will read revious from previous customers. I hope this will help Best regards Rafal
Peter Dickson

Peter Dickson

Probably was the lead work all along carol but very hard to prove unfortunately if it's needing replaced it's going to need done so if he made a good job of the roof maybe you should use him again but try and get the cost down explain to him he's already had 9 grand and it's still leaking so if he's got any kind of conscience at all well you'll need to have a good chat with him good luck hope you get a result....

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