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Posted by Hazel Chandler, on Thu 31 Dec 2015 09:13pm

My son Matthew Chandler wishes to withdraw from your company. He hasn't taken up any jobs with you and money is being taken out of MY account, originally with my permission but now I and he wish to STOP my recurring Visa transaction. He has forgotten passwords etc. so cannot do it himself. Please confirm to ME that this will be cancelled a.s.a.p..

Dalton Thompson

Mon 04 Jan 2016 10:27am

Hi Hazel, I'm sorry to hear that your son wishes to cancel his account. To cancel an account, the account holder will need to contact our Customer Support Team. If you drop them an email at support(at)ratedpeople.com with your contact details, a member of the team will be in touch to assist. Kind regards, Natalie The Ask an Expert Team

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