
Dalton Thompson
Hi Penny, I'm sorry to hear that! Have you explained your concerns to the tradesperson and asked them to rectify the situation? I would recommend having a chat with our Customer Support Team as they'll be able to advise you on the best course of action here. If you contact them at ratedpeople(dot)com/contact/contact-us-form, a member of the team will get back in touch with you to help. Kind regards, Natalie The Ask an Expert Team