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Faulty roof repair

Posted by janet hastie, on
I had my roof repaired in Nov 2015 by Mr cole home improvements, Southampton, it is still faulty, bedroom ceiling damp again and problem increasing, he is not answering his phone or my emails, his work was supposedly guaranteed for 5 years. What should I do
Dalton Thompson

Dalton Thompson

Hi Janet, I'm sorry to hear this. If this tradesperson was hired through us, please do contact our Customer Care Team at ratedpeople(dot)com/contact-us/contact-us-form as they'll be more than happy to help you. Kind regards, Natalie The Ask an Expert Team
David Bessant

David Bessant

this is unfortunate , but it's probably best to move on and find a more reputable roofer, as getting involved with solicitors will just end up in more costs. Try and get someone recommended by a friend if not check out references by phoning a few of there last clients .

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